Thursday, April 7, 2011

Groupthink Results in Defective Decision-making

Groupthink, resulting from the symptoms listed above, results in defective decision-making. That is, consensus-driven decisions are the result of the following practices of groupthinking[6]
  1. Incomplete survey of alternatives
  2. Incomplete survey of objectives
  3. Failure to examine risks of preferred choice
  4. Failure to reevaluate previously rejected alternatives
  5. Poor information search
  6. Selection bias in collecting information
  7. Failure to work out contingency plans.
http://en.wikipedia.org/wiki/Groupthink#Symptoms_of_groupthink

Eight Symptoms of Groupthink

To make groupthink testable, Irving Janis devised eight symptoms indicative of groupthink (1977).
  1. Illusions of invulnerability creating excessive optimism and encouraging risk taking.
  2. Rationalizing warnings that might challenge the group's assumptions.
  3. Unquestioned belief in the morality of the group, causing members to ignore the consequences of their actions.
  4. Stereotyping those who are opposed to the group as weak, evil, biased, spiteful, impotent, or stupid.
  5. Direct pressure to conform placed on any member who questions the group, couched in terms of "disloyalty".
  6. Self-censorship of ideas that deviate from the apparent group consensus.
  7. Illusions of unanimity among group members, silence is viewed as agreement.
  8. Mind guards — self-appointed members who shield the group from dissenting information.
http://en.wikipedia.org/wiki/Groupthink#Symptoms_of_groupthink

Groupthink

is a type of thought within a deeply cohesive in-group whose members try to minimize conflict and reach consensus without critically testing, analyzing, and evaluating ideas.